Communication task

British sign langu duration which is a particular babe language that is consumptiond in Britain, the handling of megaton, which is a alter verse n of the British sign language that is single-valued functiond for children or those with disabilities or the use of signs, symbols, pictures, writing and finger spelling which gives a soul that I s un qualified to talk or hear an potent way to say with friends, family and vocation believe that inter soulal interactions argon exactly as of the essence(predicate) as any other method of dialogue this is because the way social interactions are utilize ca determine umpteen things at bottom a conversation e. . If you allot on poor body langue age like crossed legs and playing with a pen it suggests that you are non paying attention n and you are non interested in what the other person is expression. Will outright explain the e billet of telling dialogue and interpersonal interactions within two scenarios. Scenario 1 Alf a go out non set out his room after accusing other residents in a residential home for stealing his m angiotensin converting enzymey before the go found this money in Alfa pocket.The contend r would dumbfound to draw with Alfa to help the situation as a one to one mount to encourage Alfa to come up comfort fitted as he may not feel comfortable talking close the situate ion when other residents or line of achievements are present because he may feel embarrassed. As Alfa is a welsh speaker a career that has the ability to speak welsh should b allocated to talk to Alfa to prevent any language barriers that may arise. This WI II be a schematic conversation between passkey and a person using the service.The career will have to use verbal communication as it is the most effective WA y to shape up an immediate response and to be able to show your emotion much(prenominal) as using b DOD language. Body language is an important gestural interpersonal interaction because it kitty show another person our emotions e. G. If you are moving around and lo king away lot it can suggest you are not interested in what they are saying and as well as it c an be altered to gain another consecrate and to ensure they feel comfortable.The career would have to speak in a respectful manner towards Alfa and adder sees his collect to be able to communicate effectively e. G. It is disrespectful to speak to your elders with slang unless you know them very come up because it may offend them or they may simply not regard a youths slang such as alright lad they dont ACTA ally mingy that they are talking to a male its a nickname for a friend or someone they anAlfa has a hearing problem so he wears a hearing aid which is a technological al aid to communication barely even with the hearing aid the career should use a Simi plea lexis and speak clearly so that he can understand, the career should also be facing A If so that the careers voice is projected towards him more e fficiently. The career would have to use nonverbal interpersonal interactions by shows Eng a positive post which consists of not overlap your arms and legs. By showing g this positive posture the career is showing Alfa that they are interested in his though TTS and feelings of the situation.The career would also use reflective hearing by asking g Alfa questions to authorise him. Facial expressions are read when a face to face conversation is taking place so the career should ensure that they have a gyms atheistic and caring facial nerve expression to encourage Alfa to talk about the way he feels, the e career should ensure that they do not have an angry or happy facial expression became use this might suggest to Alfa that the career is annoyed with him or finds the situation f noun which may encourage Alfa to feel uncomfortable and anxious.Following the meeting the career should use written communication to log t e situation strike down into a book such as an incident book, so that if needed to the certifyation on is there permanently so it can be reviewed. The career could also use technological communication by Emailing or testing the main career to inform them of the sis tuition that has occurred because tech analogical communication is the most effective way if you need to inform someone of something and do not need an immediate response Scenario 2 Rosier is a young women who is terminally ill, she informs the career that she re ally indirect requests to leave hospital to go home.The career would have to communicate with Rossi e and Rookies family within a meeting consideration of use, this will be because as Rosier deteriorate s her family would be held responsible to care for her as well as a district nurse. The career would have to use technological communication to click a doctor or that can inform Rosier and her family of all the cause that can occur if Rosier is to g o home. Rosier would have to communicate with a professional to find o ut whether she can go home and if so what precautions should be taken.Different professionals would have to accomplishment together to bear witness meet the involve f Rosier which is multidimensional working, this can include Rookies career, a doctor an d a counselor working together to see if it is worthy for Rosier to go home. The career should empower Rosier by encouraging her to tell the career why s he indigences to go home, the career could use silence piece of music Rosier is talking because the pop e r Of silence is significant even so at the same time the career should be using facial expressions and body movement to show that they are listening.The career c crummy place her hand on Rookies shoulder to communicate through touch, this shows that he career is understanding and is trying to comfort Rosier. 2 As Rosier has a distinguishable dialect to the career because she is from different r colon Rosier pronounces dustup differently and also uses different termino logy and phrase s e. G. Rosier is in the first place from London and has the cockney accent, the cockney ace changes a lot of words e. . The English word hair they change to Barnett, the c are would have to listen attentively to ensure that she does not misunderstand what Or sis IS saying. Rookies counselor suggests that she could use liberal arts and crafts to release her negative motions as arts and crafts are known as therapeutic activities which are often n used with children and adults that have mental health Illnesses to boost their moo d.As Rookies consideration deteriorates she may become unable to communicate effectively through spontaneous communication so the career should teach her different signs and symbols to use to communicate, signs and symbols are very helpful for people that ca not communicate viva voce or people that simply do not want to because of a condition on such as selective mutatis, they can use these signs and symbols so that the people AR undo them can understand what they want to say or need.There are many different aspects to being able to communicate effectively and most of them are used in our insouciant lives e. G. Communication forms such as text messaging are used all the time to connect with our friends and family. After explaining the role of effective communication and interpersonal interaction in a health and social care context it shows just how important effective communication is to be able e to be understood.Effective communication is important because without it affected roles wouldnt e able to nonplus the care that they need because of poor or no communication interpersonal interactions are also important so that the emotion behind ha t a person is saying is not misunderstood. 3 PA Discuss theories of communication will be discussing two theories of communication one as a that applies to a o en to one context and the other as a group context. Jeans system assists in prominent effective communication to patients, this once auroras the patient to trust the caregiver.Jeans conjecture (1986) consists of a technique called SOLES and each letter h s a different step in order to communicate effectively. Jeans theory can still be used in a one to one context however it can be formal or informal. The S is for sitting at a comfortable distance and angle, the O is for open p suture, the L is for leaning,looking and listening the E is for effective eye contact and the R is for remaining relatively relaxed.A situation that is suitable for this theory would be a General Practitioner TA King to their patient, this is suitable because it is a situation where the context is one to on e and it is formal. A tornado would use the SOLES technique from the moment their patient walks through the door, they should be sitting at the right angle which is head on to the patient and they should be sitting at a comfortable distance not too close and not too far away because e the patient may feel that the y are not important if they are sat far away however they ma y feel intimidated if the GAP sits too close to them.They should sit with an open posture with their arms and legs uncrossed to prevent the patient from feeling that the GAP is uninterested. They shouldnt put anything I n between themselves and the patient e. . A table, a loving cup Of coffee/ tea because this may give the impression that they are move a physical barrier in between a professional and a user of the service which can cause the patient to feel they do not want to have a connect ion with the GAP leading to the patient not telling the GAP what their problem is.When a GAP is talking to their patient they should lean forward every now an d then, they should look as if they are genuinely interested and listen attentively all these s tepees empower the patient which should encourage the patient that they can take control Oft e conversation supporting their confidence. A GAP should use effective eye contact when c ommunicating to a patient to ensure the patient knows the GAP is listening to them which should be done by looking at the but not staring, however if the patient has a condition such as anxiety this may make them feel uncomfortable and anxious.The GAP should remain relaxed and talk with a calm and almost sympathetic voice throughout the session so that the patient does not become panicked however re if the patient becomes aggressive the GAP should talk in an assertive voice and try to diffuse he situation encouraging patient to calm down. Jeans theory would also be effective when a counselor is talking to their p tenant however it wouldnt be effective at a work meeting because this is within a group and Egg Nans theory is for a one to one context. Barnyards theory is used within groups and could be formal or informal. It works by noticing the dynamics within a group and preventing or encouraging them. Barnyards theory could be used at a daycare centre because this is a group. In the group some children have been attending for a long time and some may be new, so the children that eve been there longer have had chance to trammel and get to know each other whereas the newer children may not want to be there and may try to be destructive toward ads the discussions or just too shy to bond with others.